WHO are Emergency ID Australia?

We are a well known, reputable 100% Australian business. Remember to always look for our GENUINE & DISTINCT Australian Trademarked logo, so you have the peace of mind that you are receiving QUALITY and well known medical ID jewellery.

Emergency ID Australia is the WORLD LEADER in medical jewellery and emergency ID with the LARGEST & MOST DIVERSE range available.

Feel free to compare us to our competitors MedicAlert and Universal Medical ID by viewing the comparison table on our home page.

Thousands of people Australia-wide wear or carry Emergency ID. Emergency ID Australia is 100% Australian founded, owned & operated.

Emergency ID Australia ticks all the boxes: reputable, well known, diverse product range, easily recognisable medical cross logo, durable, high quality with product warranties, custom engraving, affordable, fast processing time, registered and priority post delivery options, award-winning customer service.

Emergency ID Australia logo is Trade Mark Registered ® with the Australian Government – IP Australia.

We are registered with the NSW Office of Fair Trading Business Registration No: BN98356011.

Emergency ID Australia’s written and filmed material on products, training materials, brochures, web sites and various media outlets is protected by Copyright ©.

Emergency ID Australia is also registered with the Australian Taxation Office and our Australian Business Number is: 61 347676 593.

We provide the best possible products and best possible service Australia Wide. Feel free to contact us for further information.

Feel free to compare us to our competitors MedicAlert and Universal Medical ID by viewing the comparison table on our home page.

Why is STAINLESS STEEL the superior choice for medical ID jewellery?

Our high-quality stainless steel products are not only hard-wearing and long-lasting but also do not tarnish. Our jewellery items are of surgical steel grade 316 or 316L stainless steel.

Stainless steel is affordable and ideal for 24 hr wear; we have never had anyone have skin or allergic reaction to our stainless steel products and they have the highest clarity of engraving due to their quality finish.

All stainless steel bracelets and necklace medallions are suitable for 24 hr wear and are covered by a 12-month warranty (conditions apply).

Our full stainless items are suitable for everyday wear and DO NOT need to be removed whilst showering or swimming in pools, spas or ocean swimming.

We are so impressed with stainless steel that we discontinued our sterling silver and 9ct gold range. Stainless steel really is the superior product for medical jewellery!

Can my jewellery be adjusted?

Our bracelets come in a range of sizes; however most styles (see individual product descriptions) can be reduced in size by any reputable jeweller or watch repairer to suit yourself. If you order the incorrect size you can return it to us and swap it for the correct size. Please email us to organise this.

We find that the best people to adjust items with pins are watch repairers such as “Mister Minit” or others experienced in removing pins and links.

We are PROUD of our products, outstanding reputation and award winning customer service. We even encourage you to compare us to our competitors, MedicAlert and Identify Yourself at Universal Medical ID, by viewing the comparison table on our home page. We thank you for supporting a 100% Founded, Owned & Operated AUSTRALIAN business that sends Emergency ID WORLDWIDE!

Payment Options?

You can pay by:

AfterPay

Split your purchase into 4 instalments

You’ll pay your first instalment at the time of purchase, and the remainder every fortnight.

 

No fees when you pay on time

With interest-free instalments, the only fees are for late payments. You can find your payment schedule in the Afterpay app and we’ll send you regular reminders.

 

Enjoy instant approval decision

You’ll know you’ve been approved within seconds. Orders ship as they would with any other form of payment, as quickly as you choose.

Direct Bank Deposit
Our bank account details are as follows:
Bank: NAB
BSB: 082-900
Account Number: 13 907 5939
Account Name: Emergency ID Australia
Reference: your name or order number.

Credit Card over the phone
Call us on 03 63811223 Mon-Fri 9am-5pm AEST.

Credit Card Via PayPal or other payment options through your PayPal Account
Our PayPal reference: enquiries@emergencyid.com.au.

What if I'm not happy with my purchase?

If you are not happy for any reason, it is an unusual situation for us, but one that we are more than happy to discuss with you! Please contact us on 03 63811223 (9am-5pm AEST) or email us through our CONTACT page.

Please advise us so we can be aware of the issue and to see if there is anything we can do to resolve the issue or assist you further. Emergency ID Australia are Winners of the Customer Care Service Excellence Awards so we have a proven record in providing the best possible service to you.

Note: as items are custom engraved for each individual, we do not offer refunds, we will either repair or replace the item.

We are PROUD of our products, outstanding reputation and award winning customer service. We even encourage you to compare us to our competitors, MedicAlert and Identify Yourself at Universal Medical ID, by viewing the comparison table on our home page. We thank you for supporting a 100% Founded, Owned & Operated AUSTRALIAN business that sends Emergency ID WORLDWIDE!

Warranty or Refunds?

WARRANTY: All our Emergency ID whole stainless steel bracelets, bracelet medallions and necklace medallions are covered by a 12 month warranty. This includes all Gold Plated Stainless Steel. All other items are covered by a 6 month warranty.

Warranty does NOT include:
* Change of mind
* Any adjustments made after purchase (as we cannot guarantee their workmanship).
* Loss of any items.
* Coloured enamel on the jewellery, (as this can come loose from abrasives and a huge array of chemicals people come into contact with eg perfumes, deodorants, creams, cleaning products, gardening chemicals, soaps, shower gels etc etc. The jewellery is still fully functioning without the enamel being present, as many styles do not have enamel and the item is still easily identifiable as Emergency ID jewellery).  This tends to occur rarely and randomly & it seems impossible to narrow down what causes this on some people, but not on most.  Although this is not normally covered under warranty – please contact us to discuss your concerns. 

Refunds?
* As items are CUSTOM engraved to suit each order we do not offer refunds for any change of mind. If however, you item is faulty you can claim a replacement or repair under warranty.

Like ANY jewellery store all products must be returned (posted back at own cost) to have the item inspected and repaired or replaced (if appropriate).

As items are custom engraved for each individual so we do not offer refunds, we will either repair or replace the item.

Call our office hours enquiry line on 03 63811223 or email enquiries@emergencyid.com.au and our customer service team will do all they can to assist you.

Emergency ID Australia receives very few negative comments or concerns, however, if you are unhappy for any reason we would like to hear from you, as we will do all we can to positively resolve the matter.

We are PROUD of our products, outstanding reputation and award-winning customer service. We even encourage you to compare us to our competitors, MedicAlert and Identify Yourself at Universal Medical ID, by viewing the comparison table on our home page. We thank you for supporting a 100% Founded, Owned & Operated AUSTRALIAN business that sends Emergency ID WORLDWIDE!

I have another question?

If you have any further questions please complete our contact page or if you prefer you can contact the Director & Founder Nicole Graham directly at director@emergencyid.com.au or call our Award Winning Customer Service team for assistance 9am to 5pm AEST Mon-Fri 03 63811223.

We are PROUD of our products, outstanding reputation and award winning customer service. We even encourage you to compare us to our competitors, MedicAlert and Universal Medical ID, by viewing the comparison table on our home page. We thank you for supporting a 100% Founded, Owned & Operated AUSTRALIAN business that sends Emergency ID WORLDWIDE!

Is Emergency ID Australia an official National Disability Insurance Scheme (NDIS) Provider?

YES! Our provider number is: 4050009251. Speak to your support workers, doctor or go the the NDIS website for further information https://www.ndis.gov.au/

Ensure you or your client have Emergency ID’s medical alerts and medical IDs as part of their NDIS plan.

Why has Emergency ID Australia phased out the Membership requirement & 24hr service?

You DON’T HAVE to be a member to order Emergency ID – it is available to EVERYONE, without any yearly fees.

As WORLD leaders we are now leading the way in our DIVERSE range of products to be used with both our technological and non-technological based innovations.

Why is paying for a 24 hr service unnecessary?

* Emergency Services no longer use it!
After consulting with Emergency Services, especially Paramedics, they have advised that they only rely on information IMMEDIATELY at hand (engraved or carried on you), and they don’t have the time to call ANY 24 hr numbers, so there is no need to pay for this old fashioned way of retrieving information.

* We have several other PRACTICAL & innovative products that can relay information in detail, such as:
Emergency ID SPOT pack for your vehicle, home or bag (endorsed by The Australasian Society for Emergency Medicine & the Westpac Rescue Helicopter Service).
Emergency Photo ID ICE Card: your medical & emergency information can be quickly read & photo matched to you.
Emergency ID Wallet cards.
Emergency ID Medical Pouches: these are clearly labelled “CONTAINS VITAL EMERGENCY MEDICATIONS & INFORMATION.”

* With no 24 hr number and information PRE-engraved on the back of our new range, it gives a LOT more room for YOUR information to be engraved and immediately visible. With this extra space we encourage people to have their OWN I.C.E (In Case of Emergency) contact engraved so they can be called by the Hospital. The NEW range (seen online with the world map on each product) is available online to everyone, worldwide.

Have you registered with eHealth? The Australian Govt have also introduced eHealth, which is a personally controlled secure online summary of your health information.

You control what goes into it, and who is allowed to access it. Your eHealth record allows you and your doctors, hospitals and other healthcare providers to view and share your health information to provide you with the best possible care.

So you can see another independent reason why membership and 24 hr phone relaying is an unnecessary expense to you or loved ones. For more information about eHealth please see www.eHealth.gov.au

Feel free to compare us to our competitors MedicAlert and Universal Medical ID by viewing the comparison table on our home page.

Postage Costs?

You DON’T HAVE to be a member to order Emergency ID – it is available to EVERYONE, without any yearly fees.

As WORLD leaders we are now leading the way in our DIVERSE range of products to be used with both our technological and non-technological based innovations.

Why is paying for a 24 hr service unnecessary?

* Emergency Services no longer use it!
After consulting with Emergency Services, especially Paramedics, they have advised that they only rely on information IMMEDIATELY at hand (engraved or carried on you), and they don’t have the time to call ANY 24 hr numbers, so there is no need to pay for this old fashioned way of retrieving information.

* We have several other PRACTICAL & innovative products that can relay information in detail, such as:
Emergency ID SPOT pack for your vehicle, home or bag (endorsed by The Australasian Society for Emergency Medicine & the Westpac Rescue Helicopter Service).
Emergency Photo ID ICE Card: your medical & emergency information can be quickly read & photo matched to you.
Emergency ID Wallet cards.
Emergency ID Medical Pouches: these are clearly labelled “CONTAINS VITAL EMERGENCY MEDICATIONS & INFORMATION.”

* With no 24 hr number and information PRE-engraved on the back of our new range, it gives a LOT more room for YOUR information to be engraved and immediately visible. With this extra space we encourage people to have their OWN I.C.E (In Case of Emergency) contact engraved so they can be called by the Hospital. The NEW range (seen online with the world map on each product) is available online to everyone, worldwide.

There are 3 choices of postage:

1. Regular Postage WITH TRACKING:
Aust Post take 5+ BUSINESS days.
Australia Wide
$7.99

2. EXPRESS postage with tracking
Aust Post take 2-4 BUSINESS days.
Australia Wide (with tracking number & no signature required)
$13.99

3. International shipping outside of Australia
(with tracking, worldwide)
$19.00 AUD

What is the different between Emergency ID Australia & other suppliers?

Emergency ID Australia are the WORLD leaders in this field, with the largest and most diverse range of Emergency ID and medical jewellery products.

Feel free to compare us to our competitors MedicAlert and Universal ID by viewing the comparison table on our home page.

CHOOSE CAREFULLY: There are many businesses and organisations that sell medical jewellery, most orginate from, or are based OVERSEAS. Some even state “Australia” in their name or web address, some even use the Australian flag on their page yet are NOT Australian.

Some have no telephone number or physical address in Australia and orders are processed overseas, are of poor quality and take weeks to receive – so be careful to choose our genuine products.

Why choose Emergency ID Australia? Because NO ONE else can offer you ALL this!

* CUSTOMER SERVICE & EMERGENCY SERVICES EXPERIENCE: Our staff are PASSIONATE about providing outstanding customer service and all have experience in the Emergency Services within the Ambulance, Police + Fire & Rescue fields – so we KNOW how vital your Emergency ID is.

* NO MEMBERSHIP & NO ONGOING FEES!
Emergency ID is available to EVERYONE. Paramedics & Emergency Services have made it very clear they want information IMMEDIATELY available to them – there is NO need to pay for a membership/phone relay service that is NO LONGER used – this is a very OUT-DATED way of relaying information, and as Innovation Award Winners we have many diverse products that CAN relay detailed information immediately. Please see our Emergency ID jewellery range, plus our “ACCESSORIES” page to view these options.

* AUSTRALIAN:
We are PROUDLY 100% Australian Founded, Owned & Operated.

*GENUINE:
We are the genuine Emergency ID you can trust, giving peace of mind to you and your family. 1st class products and award winning customer service.

* EASY:
Ordering is easy – you can order through this website or by calling us 03 6381 1223.

* SUPER FAST delivery:
All orders are sent within JUST 1 to 2 business days of receiving payment!! That’s FAST!

* REPUTABLE:
Emergency ID are the MOST INDEPENDENTLY judged multi-award WINNERS in the world, in our field! Including awards in Excellence In Innovation, Customer Service Excellence and many more.

* FREE CUSTOM ENGRAVING:
We custom engrave all items as YOU choose, to suit YOUR needs.

* MORE CHOICE:
We have the LARGEST & most DIVERSE range available anywhere.

* INTERNATIONAL:
We send Emergency ID WORLDWIDE.

* PEACE OF MIND:
Emergency ID gives life saving information and great peace of mind to you and your loved ones.

* AFFORDABLE QUALITY:
If you shop around you will clearly see that our quality and prices cannot be matched. We only provide QUALITY items backed up with our warranty and excellent customer service.

* WORLD LEADERS:
Emergency ID Australia are the WORLD LEADERS in medical alerts, medical IDs, medical jewellery and Emergency ID products with the most DIVERSE range available anywhere.

Our range includes Emergency ID medical bracelets, medical ID necklaces, Emergency ID Medical Pouches, Emergency ID Wallet Cards, I.C.E. Photo ID Cards, Emergency ID SPOT packs for your Car & Home, Children’s medical alerts and ID products and much more!

Feel free to compare us to our competitors MedicAlert and Universal Medical ID by viewing the comparison table on our home page.

What about ENGRAVING?

All Emergency ID is engraved in clearly visible BLACK LASER text (black print was introduced on 1st July 2021 – when we invested in a state of the art high tech new engraving machine).

All items are custom engraved to suit the wearers needs, FREE of charge. We recommend you have engraved your most URGENT information as a 1st priority. Keep engraving short, clear and simple as a great IMMEDIATE & instant reference.

How much can be engraved on each item depends on your chosen style – some styles have more space to engrave than others, engraving spaces available are listed on each style.

We can engrave full wording or medical abbreviations can also be used. See guides below. The less wording used the larger we can engrave.

We recommend you have engraved an I.C.E. (In Case of Emergency) phone number on the back of your item. IE who you want called in an emergency.

We also recommend that you were or carry more than 1 Emergency ID eg Emergency ID Photo Card, Emergency ID Medical Pouch, Emergency ID Write on card etc.

To check medical abbreviations please consult a health professional or here are some example sites:

http://remotehealthatlas.nt.gov.au/acronyms_&_abbreviations_list.pdf

QAS-medical-Abbreviations.pdf (australianparamedicalcollege.com.au)

http://nursing.flinders.edu.au/students/studyaids/clinicalcommunication/…

We are PROUD of our products, outstanding reputation and award winning customer service. We even encourage you to compare us to our competitors, MedicAlert and Universal Medical ID, by viewing the comparison table on our home page. We thank you for supporting a 100% Founded, Owned & Operated AUSTRALIAN business that sends Emergency ID WORLDWIDE!Engraving examples for Emergency ID medical alerts

Medical Abbreviations you can use for ENGRAVING:

Australian Medical Abbreviations:

Please also consult your GP, specialist or medical professional and do your own research.

A
AAA           abdominal aortic aneurysm

A&E           accident and emergency

abdo          abdomen/abdominal
ABG           arterial blood gas

ac               before meals
ACLS         advanced care life support
ACS           acute coronary syndrome
AED           automatic external defibrillator
AF, A/F      atrial fibrillation/atrial flutter
AFlut          atrial flutter
AICD          automated implantable cardioverter defibrillator
ALS            advanced life support
AMI             acute myocardial infarction

angio          angiogram
ART            arterial line (used for invasive pressure monitoring)
ATLS          advanced trauma life support
AV              atrioventricular

AVR           aortic valve replacement

B
BGL            blood glucose level
BLS            basic life supoort
BP              blood pressure

C
Ca              cancer/calcium

CABG         coronary artery bypass graft
CAD           coronary artery disease

Card           cardiac
cap             capsule
CCB           calcium channel blocker
CCF           congestive cardiac failure
CCU           coronary care unit
CF              cystic fibrosis

CHF           congestive heart failure

cm              centimetre
CNS           central nervous system
COAD        chronic obstructive airway disease
CO              carbon monoxide
CO2           carbon dioxide
COPD        chronic obstructive pulmonary disease
CPAP         continuous positive airways pressure
CPR           cardiopulmonary resuscitation
CSF            cerebrospinal fluid
CT              computerised tomography
CVA           cerebrovascular accident
CVL            central venous line
CWMS       colour warmth movement sensation
CXR           chest x-ray

D

DCI             decompression illness

DIC             disseminated intravascular coagulation

DKA           diabetic ketoacidosis

DM             diabetes mellitus

DOB           date of birth

Dr               doctor

DVT            deep vein thrombosis

 

E

eARF          electronic ambulance report form

ECG           electrocardiogram

ED              emergency department

EEG           electroencephalograph

EMD           electromechanical dissociation

Emerg        emergency department

ENT            ear, nose and throat

ERYC        erythromycin

ETT            endotracheal tube

 

FAST          focused abdominal sonography for trauma

FBC            full blood count

FiO2           fractional inspired oxygen concentration

FR             first responder

 

G

g                 gram(s)

GA              general anaesthesia

GABA         gamma amino butyric acid

GI               gastrointestinal

GIT             gastrointestinal tract

GORD        gastro-oesophageal reflux disorder

GP              general practioner

GU              gastric ulcer

 

H

Hb              haemoglobin

HI               head injury

HIV             human immunodeficiency virus

hrs              hours

Hx               history

 

I

ID band      patient identification band/bracelet

IBS             irritable bowel syndrome

IDC             indwelling catheter

IDDM          insulin dependent diabetes mellitus

IHD             ischaemic heart disease

IM               intramuscular

IMI              intramuscular injection

IO               intraosseous

ICC             intercostal catheter

ICD             implantable cardioverter defibrillator

ICP             intracranial pressure

ICU             intensive care unit

INH             inhalation

inj               injection

IV                intravenous

IV                inf intravenous infusion

IVABs        intravenous antibiotics

IVI               intravenous injection

IV Morph    intravenous morphine

 

J

JVP            jugular venous pressure

 

K

KCI             potassium chloride

kg               kilogram

Ko’d            knocked out

KSAR         known severe adverse reactions

KVO           keep vein open

 

L

  1. L) left

L                 litre

LA              local anaesthetic

LAD            left anterior descending (coronary artery)

lat               lateral

LBBB          left bundle branch block

LFT            liver function test

LMA           laryngeal mask airway

L/min          litres per min

LMA           laryngeal mask airway

LOC           loss of consciousness

LVF            left ventricular failure

 

M

MAOIs        monoamine oxidase inhibitors

MAP           mean arterial pressure

Max            maximum

mcg            microgram

mg              milligram

MI               myocardial infarction

mL              millimetre(s)

mmHg        millimetres of mercury

mmol          millimole

MO             medical officer (doctor)

MS             multiple sclerosis

MVA           motor vehicle accident

MVR           mitral valve replacement

 

N

n/a              not applicable

NAD           nil abnormality detected

NAS           intranasal

NC              nasal cannulae

NEB           nebulised

NFR           not for resuscitation

NG/NGT              nasogastric tube

NMDA        N-Methyl D-Aspartate

NOF           neck of femur

NOK           next of kin

NSAIDs     non steroidal anti inflammatory drugs

NSTEMI     non-ST elevation myocardial infarct

 

O

Obs            observations / vital signs

OE              on examination

OPD           outpatient’s department

OT              occupational therapy

O2              oxygen

 

P

P                 pulse

PaCO2       partial pressure of carbon dioxide (arterial)

PaO2          partial pressure of oxygen (arterial)

PAC           premature atrial contraction

PCI             percutaneous coronary intervention (coronary angioplasty)

PE              pulmonary embolism

PEA            pulseless electrical activity

PEF           peak expiratory flow

Physio       physiotherapist

PID             pelvic inflammatory disease

PJC            premature junctional contraction

PMHx         past medical history

PO              Per oral

post-op      post-operative

PPE            personal protective equipment

PPH           post-partum haemorrhage

p.r               per rectum

prn              when required

Pt                patient

PV              per vaginal

PVD           peripheral vascular disease

PVC           premature ventricular contraction

 

Q

 

R

  1. R) right

RBBB         right bundle branch block

RLQ           right lower quadrant

ROSC        return of spontaneous circulation

RSI             rapid sequence induction

RUQ           right upper quadrant

RV              right ventricle

RVF            right ventricular failure

 

S

SaO2          oxygen saturation

SB              sinus bradycardia

sc               subcutaneous

SFM           simple face mask

sl                sublingual

SNRI          serotonin and noradrenaline re-uptake inhibitor

SOB           shortness of breath

SR              sinus rhythm

SSRI          selective serotonin re-uptake inhibitor

ST              sinus tachycardia

STEMI ST elevation myocardial infarction

SUBCUT    subcutaneous

SUBLING   sublingual

SVT            supraventricular tachycardia

 

T

TCA            tricyclic antidepressant

TCP            transcutaneous pacing

THR           total hip replacement

TIA             transient ischaemic attack

TKR           total knee replacement

TNK            tenecteplase

Tx               transplant

 

U

U/A             urinalysis

UDB           urinary drainage bag

URTI          upper respiratory tract infection

UTI             urinary tract infection

 

V

V/Q             ventilation perfusion (lung scan)

VEB            ventricular ectopic beat

VF              ventricular fibrillation

VT              ventricular tachycardia

WNL           within normal limits

 

W

WBC          white blood cells

 

Y

y/o year old

 

Miscellaneous

#                 fracture

1/60            one minute

1/24            one hour

1/7              one day

1/52            one week

1/12            one month

<                 less than

>                 greater than

≤                 less than or equal to

≥                 greater than or equal to

To check medical abbreviations please consult a health professional or here are some example sites:

QAS-medical-Abbreviations.pdf (australianparamedicalcollege.com.au)

http://nursing.flinders.edu.au/students/studyaids/clinicalcommunication/…